Planned maintenance due. This service will be unavailable between the hours of 8:00pm on 09 May 2024 and 5:00am on 10 May 2024.

Cancel a licence

Enter your licence reference to request a cancellation.

How can I find my licence reference?

Your licence reference will be in one of the following two formats:
HIG-100001-1
HIG-100000000001

It can be found in the top-left corner of the letter we sent you:

v11-diagram.png

If you still can't find your licence reference, you can contact us for help.